There are some days in my job where client after client has crisis after crisis. There are other days where local policies (and policy makers) manage to simultaneously demand completely contradictory courses of action to be completed as of yesterday. There are days with accounting problems, days with landlord problems, days with paperwork glitches and eligibility mazes. And then there are days like today, with all of the above.
Days like today are when I feel like just maybe I'm good at my job.
I started doing this case management thing 18 months ago, and today was the first time I felt certain I didn't need to worry that my clients and my organization might not just have been better served if there was someone with a bit more experience or a bit more confidence sitting in my chair, or in their kitchen for that matter.
And now, because I have no illusions that anyone checks this blog for my thoughts on work life, here's an adorable picture of Geneva!